Cloven
Your CRM should work the way your practice does.
Consolidating your tools is a smart instinct. But every tool should be purpose-built for your profession. If you're comparing Cloven and Laylah, here are the facts to decide with confidence.
Honest assessment
What Cloven does well
Cloven is a serious player in the Canadian market for financial advisor technology, and several of their choices deserve recognition.
- 100% Canadian presence
The entire team, development, and support are based in Canada, with headquarters in Toronto. This proximity translates into tailored service.
- Integrated tool suite
Through the Zoho One ecosystem, Cloven includes over 50 tools (e-signature, cloud storage, calendar management, online forms) in a single subscription.
- Pre-built automation templates
Workflows designed for the financial sector allow you to get started quickly without building from scratch.
- Strategic partnerships
The partnership with Canada Life and integrations with NDEX and iA Private Wealth provide access to relevant investment data for English-speaking market advisors.
Common friction points
What drives advisors to look for an alternative
Some advisors who use Cloven or who are evaluating it identify friction points that are worth considering.
- A partial data sync network
Cloven connects to NDEX, iA Private Wealth, and BlueSun, which covers part of the investment data sources. However, for advisors who work with multiple carriers and brokers, data that doesn't come from these three partners often needs to be entered manually or imported by file.
- 50 tools included, but how many serve your practice?
Cloven promotes its suite of 50+ integrated tools via Zoho One. In practice, this suite includes a social media manager, a receipt scanner, a website builder, and other modules designed for various industries. For a financial advisor, the majority of these tools don't correspond to any daily need. The breadth of tools is impressive, but for a financial advisor, the essentials like native FNA, an integrated client portal, and timestamped compliance require configuration or aren't available natively.
- Onboarding that requires adaptation
Cloven advertises an 80% pre-built configuration, leaving 20% to be set up by the advisor or their team. The FNA, for example, requires workflow setup. Support is offered in English only, which can slow down French-speaking or bilingual advisors during onboarding and training. For firms that want to be operational quickly and supported in their language, this combination can be a barrier.
- A generic platform adapted to the financial sector
Cloven is built on Zoho One, a suite designed for all industries. The included tools are generic (Zoho forms, Zoho portal, Zoho storage) rather than features built specifically for the reality of a Canadian financial advisor. The FNA, for example, is not natively integrated: it requires workflow configuration. The client portal relies on Zoho components rather than a purpose-built advisor-client experience.
Your advantages
What you gain by switching to Laylah
- Total centralization, not a generic assembly
Laylah natively integrates everything Canadian financial advisor needs: CRM, document management, compliance, and pre-filled FNA with data already in the platform. The secure client portal is natively integrated, not built on a third-party tool.
- Clean, reliable data from 25+ feeds
Laylah connects to over 25 Canadian data feeds (carriers, brokers, MGAs) and automatically syncs your clients' information. A dedicated internal team maintains these connections. Initial import takes between 24 hours and 5 days.
- Timestamped native compliance
Every action is traced and timestamped automatically. Compliance becomes a natural byproduct of your daily work, not a separate process to configure.
- Bilingual human support
The Laylah team handles your data import and supports you in French and English throughout onboarding. Experts who understand your practice guide you at every step.
- Pay for what serves your practice
Laylah includes exactly what a financial advisor needs: pre-filled FNA, secure client portal, document management, timestamped compliance, and synchronization with 25+ sources. No unnecessary modules. One subscription centered on your practice.
- Built for financial advisors
Laylah was designed from the ground up for financial advisors, from the data architecture to every feature. Updates are shaped around your reality, not adapted from a generic platform.
Side-by-side comparison
- Synced data feeds
Cloven
NDEX, iA, BlueSun
Laylah
25+ feeds (carriers, brokers, MGAs)
- FNA
Cloven
Not available
Laylah
Integrated
- Client portal
Cloven
Via Zoho tools
Laylah
Natively integrated into the platform
- Product approach
Cloven
50+ Zoho tools (generic)
Laylah
Targeted industry features
- Language support
Cloven
English
Laylah
Bilingual (French and English)
- Data import timeline
Cloven
Assisted migration, unspecified timeline
Laylah
24h to 5 days (dedicated internal team)
- Compliance traceability
Cloven
Basic
Laylah
Timestamped and native
- Architecture
Cloven
Built on Zoho One (multi-industry platform)
Laylah
Built for financial advisors
How migration from Cloven works
Everything you need to know before switching CRM, in one practical guide.
Free migration guide
A step-by-step checklist covering data export, carrier reconnection, team onboarding, and timeline planning.
FAQ About Migrating from Cloven
Ready to simplify your transition?
Most advisors are operational in under 24 hours. Our team supports you at every step, because we know switching systems is stressful.
Assisted migration, free of charge. No commitment.
